Zoorific Bonus Gift

Hi!

I got a bearmail that says:

Thanks for redeeming your recent Zoorific Collection purchase in Build-A-Bearville. You've earned a special Zoorific Bonus Gift! This item has been added to your "my stuff"

But I don't know what this bonus item is and I do not see anything different in my inventory. What is the bonus supposed to be?

Please check your virtual ride inventory, you should receive a free zoo ride for the furry friend that you have purchased prior to this special offer that is now part of the Zoorrific Collection.

I didn't purchase a previous animal....I got this bearmail message right after entering my reciept code in the special vending machine at the Zoo.

Oops! sorry for the confusion, we are still checking the vending machine, please wait for the updates. Thanks

AshtonCyBearGuide wrote:Oops! sorry for the confusion, we are still checking the vending machine, please wait for the updates. Thanks

Thanks! I can't wait to see what happens

MamaNoodles wrote:Hi!

I got a bearmail that says:

Thanks for redeeming your recent Zoorific Collection purchase in Build-A-Bearville. You've earned a special Zoorific Bonus Gift! This item has been added to your "my stuff"

But I don't know what this bonus item is and I do not see anything different in my inventory. What is the bonus supposed to be?

Sorry to have kept you waiting. The virtual items in the vending machine are for select Zoo clothing and accessories at Build-A-Bear Workshop. Product availability may vary by store. You might have purchased a Zoo item that is currently not in the vending machine. However, please email vwhelp@buildabear.com and provide the following information so we could check your items.

Receipt code:
Date purchased:
Zoorrific items purchased:
Store location:

I think I understand now. I did receive the items I had purchased. The bearmail is just confusing because it says Bonus which made me think there was a bonus item for having redeemed my items. Does that make sense? The wording just confused me

Thanks!

There is no bonus item, you will only get the virtual version of the items that you have bought in the vending machine. Sorry for the confusion.

That's what confused me, thanks for clearing it up!