Smallfry's code missing!!
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Smallfry's code missing!!
I bought the peace bear small fry for my daughter today. When we got home and took the small fry out, we looked in the box for the online code and there wasn't a removal tag (the tag inside the small fry box that says "remove for code") or anything where the codes are supposed to be... Help!!??!! How can I make sure that she gets the code that is supposed to come with the animal? Can I call up someone at BABW with our receipt # and info. etc. to get this fixed or do I need to take the animal back into the store and get another??
ariannadancinbear1- Novice Bear

Re: Smallfry's code missing!!
I would take the smallfry back to the store you purchased it at so they can see that there is no code. I am sure they would be able to fix the problem for you.

MamaNoodles- Chief Officer

Re: Smallfry's code missing!!
ariannadancinbear1 wrote:I bought the peace bear small fry for my daughter today. When we got home and took the small fry out, we looked in the box for the online code and there wasn't a removal tag (the tag inside the small fry box that says "remove for code") or anything where the codes are supposed to be... Help!!??!! How can I make sure that she gets the code that is supposed to come with the animal? Can I call up someone at BABW with our receipt # and info. etc. to get this fixed or do I need to take the animal back into the store and get another??
I'm very sorry to hear that
MamaNoodles is correct
You will have to bring your Smallfry back to the store to have it checked by the staff. 
JoeCyBearGuide- Build-A-Bearville CyBearGuide

Re: Smallfry's code missing!!
Hi guys! Thanks for the advice...went back to the mall today, brought the receipt, the small fry and the box w/no code back in...and sure enough, the babw employee got me a new box w/a code!! Problem solved!! 

ariannadancinbear1- Novice Bear

Re: Smallfry's code missing!!
-Edit please do not post when the problem has already been solved-

Carlies- Novice Bear

Re: Smallfry's code missing!!
ariannadancinbear1 wrote:Hi guys! Thanks for the advice...went back to the mall today, brought the receipt, the small fry and the box w/no code back in...and sure enough, the babw employee got me a new box w/a code!! Problem solved!!
Pawsome! I'm glad it was taken care of for you!


MamaNoodles- Chief Officer

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